Inbound Shipments / Container Receiving

Purpose: To ensure accurate and efficient receiving of containers while maintaining safety and compliance standards.

Responsibilities:

1. Receiving Team: Responsible for physically inspecting containers, verifying documentation, and coordinating with relevant departments.
2. Warehouse Supervisor/Manager: Oversees the receiving process, resolves any discrepancies, and ensures compliance with SOPs. Acts as safety officer to ensure adherence to safety protocols during container handling.
3. Quality Control Team: Conducts inspections to ensure containers meet quality standards.

Procedure:

1. Pre-Receiving Preparation
  * Schedule receiving appointments with the carrier to ensure smooth operations. It may not be possible to accept a requested schedule date on a container. Customers must give a 3-day window for scheduling. Allpack is not responsible for container storage fees if we do not have the availability to receive. 
  * Customers must email [e-mail] for incoming containers.
  * Allpack will allocate appropriate space in the warehouse for incoming containers.
  * Allpack will notify relevant departments of expected shipments and schedule labor as needed.
  * Receipt within 2 full business days starting at time of receipt. Rush requests may incur additional charges.
2. Container Inspection
  * Upon arrival, Allpack will visually inspect containers for any signs of damage or tampering.
  * Check container seals for integrity.
  * Verify container numbers against shipping documentation.
  * Record any discrepancies or damages on receiving documents.
3. Documentation Verification
  * Allpack will review shipping documents (e.g. packing list) for accuracy and completeness.
  * Cross-check container contents with packing list to ensure all items are accounted for. On large volume containers, spot check up to 10% of the shipment to determine if the outer case markings are accurate.
  * Allpack will note any discrepancies and inform the customer promptly. A recount may be done if necessary.

4. Quality Control Check
  * Allpack will conduct quality inspections on received goods according to established standards. Look for any visible, obvious damages to the outside of cartons. Spot check up to 10% of the shipment to ensure the contents match the outer carton markings.
  * Reject any items that do not meet quality criteria and document reasons for rejection.
5. Inventory Update
  * Allpack will input received items into Fulcrum and check for inventory accuracy.
  * Update locations accurately within Fulcrum.
6. Reporting and Communication
  * Allpack will generate reports detailing quantities received, any discrepancies, and quality issues.
  * Communicate with relevant departments to facilitate further processing of received goods.
7. Safety Measures
  * Ensure all personnel involved in the receiving process adhere to safety protocols.
  * Provide appropriate personal protective equipment (PPE) and training for handling hazardous materials.
  * Report any safety incidents or near misses promptly.
8. Container Disposition
  * Allack will dispose of empty containers according to company guidelines.
  * Arrange for the return of containers to shipping companies if required.
9. Record Keeping
  * Allpack will maintain accurate records of all received containers, including documentation and inspection reports.
  * File records in a secure and easily accessible manner for future reference.

Emergency Procedures: In case of emergencies (e.g. spills, accidents), follow established emergency protocols and notify appropriate authorities immediately.